For our freshest, most beautiful blooms, please shop our Florist’s Choice options, as we may be experiencing
delays in receiving shipments of certain flower types.
Please note that for all other orders, we may need to replace stems so we can deliver the freshest bouquet possible, and we may have to use a different vase.
We promise to always deliver a fresh, beautiful, and completely one-of-a-kind gift of the same or greater value as what you selected.
Deliveries may also be impacted by COVID-19 restrictions. Rest assured that we are taking all recommended precautions to ensure customer satisfaction and safety.
Delivery impacts may include:
Restricted deliveries to hospitals or nursing homes
Restricted deliveries to office buildings
Restricted access to certain regional areas
In addition, we may be using “no contact” delivery procedures. After confirming that the
recipient is available to accept, their gift will be left at the door and the delivery driver will step back a
safe distance to ensure they receive their gift.
Please see our About Us page for more details. We appreciate
your understanding and support!
Better than a gift card, send smiles twice! We are now offering Gift Now, Deliver Later, so you
can still send a
gift for your loved one during this time.
Please note that we cannot currently commit to any specific delivery dates when you place a
Gift Now, Deliver Later order. We will personally contact your recipient
when we are able to schedule a delivery date for this gift.
When you give a Gift Now, Deliver Later arrangement, you won’t need to select a delivery date. You complete your
purchase and we’ll send a beautifully designed virtual gift right away via email, including your card message and a picture
of the flowers you chose. When we are back up and running, we’ll contact your recipient to complete delivery of
your fresh, beautiful arrangement. Thanks for supporting our local business during this time!
Please note that we cannot currently commit to any specific delivery dates
when you place a Gift Now, Deliver Later order. We will personally contact your recipient
when we are able to schedule a delivery date for this gift.
Complete your purchase like you normally would, including
your card message, delivery information, and recipient’s email.
We’ll let your special someone know they received a gift.
A photo and your card message will be included in a beautifully designed email for smile number 1!
When we’re able to deliver your gift, we’ll fulfill the
promise of your gift and coordinate directly with your recipient to schedule delivery of the arrangement
for smile number 2!
* Free local delivery is available for local online orders only. For orders being sent outside of our local delivery zone,
a delivery fee based on the recipient’s address will be calculated during checkout.
Every order is important to us because we know how important it is to you. We do our best to please every customer with beautiful flowers and accommodating service. Because we constantly seek ways to bring some of these variables under our control for improved floral performance, we welcome your comments and inquiries. We strive to be "your florist", and we work hard to win your business.
Our store and delivery hours may vary for major holidays. To help ensure on-time delivery, always place your orders as soon as possible. Following are some of the holidays that often face limited delivery slots:
Administrative Professionals Week
Same Day Delivery: If you order before 12:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday through Friday. For orders going outside of our local delivery area, we may require the order to be placed by 10:00 am for same-day delivery. For same-day service on Saturday please order by 9:00 am.
Specific Times: We are unable to guarantee delivery at a specific time.
Delivery Times: Normal delivery times are 10 am-3 pm daily for orders. During major holidays such as Valentine's Day and Mother's Day, we operate extended hours.
Funeral Homes: We know that funeral arrangements are very important to you. When placing an order for a funeral or memorial service, please provide as much information as possible; location, time of service, time of visitation, etc. If you are unable to obtain specific details, we suggest placing your order for delivery to the home of the family. We deliver to funeral homes based on the information you provide. Specifics of private services are often unavailable to us, so we ask that you provide as much detail as possible.
Canceling an Order: Same-day orders are processed immediately. We are unable to cancel or change orders.
Recipient May be Contacted: In some cases, the florist may contact the recipient to notify them of their delivery.
Recipient Refusal of Delivery: If the recipient refuses to accept a delivery, you will be held fully liable for the purchase.
Card Messages: The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order. We also will not make changes to spelling or grammar. The card will be sent with the information you provide. No profanity is permitted.
Fresh Flowers: At TG Designs we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.
Plants: For green and blooming plants, similar plants may be substituted of equal or greater value. . Containers for plants will be as close as possible.
* Free local delivery is available for local online orders only. For orders being sent outside of our local delivery zone, a delivery fee based on the recipient's address will be calculated during checkout.